Fix for SCOM Aggregate Health State Errors

Thursday, February 14, 2008

Microsoft System Center Operations Manager (SCOM) sometimes displays that the aggregate state of the Health Service is unhealthy, but each of the component states are healthy as in the example above. If you open Health Explorer everything looks healthy and there doesn't seem a way to clear this condition.

There are other times when the Health Rollup state is in an unhealthy state, but all the child items are healthy, as shown in this example:



To fix both of these conditions, you need to put the server, Health Service and Health Service Watcher into maintenance mode for 5 minutes. Here's how to do it:

  • Open the SCOM 2007 Operations Console and configure two new state views. You'll only need to do this once:

    • Open the Monitoring node

    • Right-click Monitoring and create a new state view called Health Service, show data related to: Health Service. Click the Display tab and sort columns by State, Descending

    • Right-click Monitoring and create a new state view called Health Service Watcher, show data related to: Health Service Watcher. Click the Display tab and check Agent. Sort columns by State, Descending

  • Now put the affected servers and their Health Services and Health Service Watchers into maintenance mode for 5 minutes (the minimum duration)

Once the servers come out of maintenance mode the condition will be cleared. This problem is expected to be resolved in SP1, which is due very soon.